ESSENTIAL DUTIES AND RESPONSIBILITIES
- Mentors and coaches others in best practices of property management and tenant/landlord practices, laws, rules and regulations. In depth knowledge of multifamily management and leasing practices
- Oversees the delivery and lease-up of newly developed communities
- Is accountable to the President for the successful operations of the portfolio
- Thinks strategically to anticipate, evaluate, and resolve issues and/or problems
SUPERVISION RECEIVED AND EXERCISED
- Report to the President
- Supervise Property Managers
- Serves as an active member of the Senior Management Team
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
Technical Skills and Knowledge
- Responsible for the preparation of annual property budgets, with input from the property management team and President
- Analyzes monthly performance and budget projections and compares to annual management plan and budget; adjusts strategies accordingly. Works closely with President and accounting team to evaluate financial performance against benchmarks established by investors, lenders and the buildings’ operating pro forma
- Sets performance goals by project, related to industry standards; monitors performance, adjusts strategies as needed
- Responsible for responding to and resolving both client and customer issues and requests tactfully and promptly
- Builds and maintains the highest level of relationships with internal and external stakeholders
- Demonstrates a high degree of initiative and independent judgment when dealing with customer issues and concerns
Interpersonal / Supervisory
- Participates in the recruitment, interview, selection and evaluation process for all property management staff.
- Directly supervises and works closely with all Property Managers; holds Property Managers accountable for major decisions and assures that team members implement their portfolio objectives and work plans
- Oversees all training requirements
- Continually enhances industry knowledge and expertise through real estate and property management publications
- Represents Landmark at industry association meetings; serves as a volunteer leader in industry associations.
INTERNAL AND EXTERNAL CONTACTS
The Vice President of Property Management regularly interfaces with clients, customers, prospective customers, Landmark personnel, service providers trade professionals, government officials, the general public, and consultants
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work involves sitting; walking; talking; hearing; using hands to handle, feel, or operate objects, tools, or controls; and reaching with hands and arms
- Vision abilities required by this job include close vision and the ability to adjust focus
- The employee may be required to push, pull, lift, and/or carry up to 20 pounds.
- The noise level in the work environment is usually moderately quiet
- Must be able to maintain regular and timely attendance without the need for frequent absences, frequent partial day absences, unexpected or unscheduled absences, no-shows, or late arrivals