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Affordable Housing Series: Interviewing Skills & Techniques for Affordable Housing Managers

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Tuesday, November 30
10 - 1 p.m.

One of the most important skills any affordable housing manager can possess is the ability to interview applicants and residents and obtain the information required to determine eligibility – this is also one of the greatest weaknesses of most affordable housing managers. This training has been developed to address that weakness.

This half-day session with A.J. Johnson, a nationally recognized expert in the affordable housing industry, focuses on the interview process and provides concepts and tools that will aid managers as they conduct their interviews. Techniques apply to all interview settings including initial eligibility interviews, interim certifications, and annual recertifications, and will provide tips for successful “virtual” interviews. The primary emphasis is on the initial eligibility interview since it is so critical to the housing process. The skills taught during this session will also assist managers in detecting fraud and in dealing with third parties when resolving discrepancies.

Registration Rates

PMA Member: $89

Nonmember: $119

PMA Members may register for multiple seminars to SAVE! Register for two seminars for $169 or attend all three for just $200. To take advantage of discount, simply complete the registration for the seminars that you wish to attend, select invoice for payment method, and the PMA team will send an invoice (reflecting the discount) to you via email.

Registration Is Now Closed

Other Workshops Within PMA's Affordable Housing Series include: