Organization Overview

Why SatisFacts?
With over 15 years of experience, SatisFacts has helped over 3 million units market and measure the resident experience. By providing actionable resident and prospect feedback, SatisFacts can help increase satisfaction and your overall bottom line. Rather than handing off an exhaustive report, we’ll guide you throughout every touch point of the resident lifecycle and provide your team with the support, insight, and resources needed to ensure your portfolio’s success.

The SatisFacts Mission
To strengthen relationships throughout the multifamily industry by creating a platform to attract, understand and retain renters based on leading edge technology, data, and education.
Patrick McElroy Senior VP SatisFacts & ApartmentRatings.com
Jess Lee Marketing Associate
Lia Smith SVP – Education and Performance
PMA Logo Associate Company

Products & Services
Apartment Locator Services, Education and Technical Assistance, Market Research
PMEXPO Exhibitor
2022, 2024